Privacy Policy

Scope

This policy describes what Slab Pipe Burst Pros learns about visitors to burstpipeunderslab.info and callers of the number shown there, and how that information is handled. Using the site or calling the number means agreeing to the practices below.

What Is Collected

Calling can leave behind the caller's phone number, when the call took place and how long it lasted, an approximate location linked to the number and, where the phone system records calls, an audio file.

Browsing can leave behind an IP address, details of the browser and device, the page that sent the visitor and the pages viewed. Card numbers, Social Security numbers and bank details are never asked for on the site.

How Information Is Used

Information is used to pass calls to providers, review call quality, understand how the site is used, catch fraud and misuse, and meet legal duties.

Sharing

A caller's number, location and description of the damage go to the restoration company that takes the call, so it can respond. Companies that run the telephone system, the web hosting and the analytics tools receive the data they need for that work.

Information is also disclosed when the law requires it or when safety is at stake.

Cookies and Analytics

The site may use cookies and similar tools to count visits and help pages load. Visitors can block or delete them in browser settings, and pages keep working without them.

Retention and Security

Records are retained for as long as the purposes above or legal obligations require. Reasonable safeguards protect them, although no storage or transmission method on the internet is completely secure.

Rights Over Your Information

In some states, residents may ask what personal information is held, ask that errors be corrected or ask that data be deleted. Send such a message by phoning (888) 774-9605 or writing to contact@burstpipeunderslab.info.

Children and Updates

The site is meant for adults dealing with a home emergency, and no information is knowingly collected from anyone under 13. A revised policy takes effect when it is posted.